Information and communications technology operations technicians

Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherlas, hardware, software and related computer equipment to ensure optimal performance, and identify any problems.

Skill level: Skilled

Check your pay

  • The majority of Information and communications technology operations technicians earn a salary between LKR18,854 and LKR86,317 per month in 2024.
  • A monthly wage for entry-level Information and communications technology operations technicians ranges from LKR18,854 to LKR42,568.
  • After gaining 5 years of work experience, their income will be between LKR27,369 and LKR67,086 per month.

Job Definition

  • Operating and controlling peripheral and related computer equipment
  • Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment
  • Monitoring systems for equipment failure or errors in performance
  • Notifying supervisors or maintenance technicians of equipment malfunctions
  • Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
  • Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings
  • Retrieving, separating and sorting program output as needed, and sending data to specified users
  • Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators

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