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Technical and medical sales professionals (excluding ICT)

Technical and medical sales professionals (excluding ICT) represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

Job Definition

(a) compiling lists of prospective client businesses using directories and other sources
(b) acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions
(c) visiting regular and prospective client businesses to establish and act on selling opportunities
(d) assessing clients' needs and resources and recommending appropriate goods or services
(e) providing input to product design where goods or services must be tailored to suit clients’ needs
(f) developing reports and proposals as part of sales presentation to demonstrate benefits from use of good or service
(g) estimating costs of installing and maintaining equipment
(h) monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management
(i) quoting and negotiating prices and credit terms, and preparing and administering sales contracts
(j) arranging delivery of goods, installation of equipment and the provision of services
(k) reporting to sales management on sales made and the marketability of goods and services
(l) consulting with clients after sale to ensure satisfaction, resolve any problems and provide ongoing support

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