Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- The majority of Telephone switchboard operators earn a salary between LKR21,674 and LKR66,788 per month in 2024.
- A monthly wage for entry-level Telephone switchboard operators ranges from LKR21,674 to LKR44,016.
- After gaining 5 years of work experience, their income will be between LKR26,822 and LKR57,392 per month.
Job Definition
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
