Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- Salary range for the majority of workers in Telephone switchboard operators - from LKR21,216 to LKR77,353 per month - 2025.
- A Telephone switchboard operators typically earns between LKR21,216 and LKR48,824 net per month at the start of the job.
- After 5 years of service, this is between LKR28,593 and LKR63,201 per month for a working week of 45 hours.
Job Definition
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
