Job Definition

  • advising individuals and organizations on government laws, rules and regulations concerning government benefit programs and the determination and disbursement of payments or referral to services, as well as on the public’s rights and obligations
  • examining applications and other relevant documents to determine type and amount of benefit which individuals are eligible to receive
  • assessing documentation and interviewing benefit recipients to ensure eligibility for continuing benefits or services
  • performing related administrative tasks to maintain client records and prepare reports on determinations regarding eligibility, referral decisions, termination of benefits and abuse or fraud

    Educational level

    • Semi-skilled
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