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Information and communications technology sales professionals

Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations and provide specialized information as required.

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Job Definition

(a) soliciting orders and selling goods to retail, industrial, wholesale and other establishments
(b) selling technical equipment, supplies and related services to business establishments or individuals
(c) discussing the needs of new and existing customers and providing specialised information about how particular equipment, supplies and services meet those needs
(d) quoting and negotiating prices and credit terms, and completing contracts and recording orders
(e) updating customer records and preparing sales reports
(f) arranging delivery of goods, installation of equipment and the provision of services
(g) reporting customers' reactions and requirements to manufacturers

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